ACCESSIBILITY

Accessibility Statement

This Accessibility Statement explains our approach to website accessibility and the steps we take to improve accessibility for all visitors.

Last Updated: 04/06/26

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About This Accessibility Statement

This Accessibility Statement explains our commitment to website accessibility and the steps we take to make our websites as accessible and inclusive as possible.

The statement applies to the websites operated by The Fiducia Network Ltd, including Fiducia Commercial Network and Fiducia Commercial Finance.

We are committed to providing an online experience that is accessible to all visitors and will continue to review and improve accessibility wherever possible.

Our Commitment to Accessibility

The Fiducia Network Ltd is committed to providing websites that are accessible, inclusive and easy to use for all visitors.

We want everyone who visits Fiducia Commercial Network and Fiducia Commercial Finance to be able to access information, navigate our websites and engage with our services regardless of ability, technology or individual circumstances.

Our aim is to provide a positive online experience for all users and to continually improve accessibility across our digital platforms.

Accessibility Features

To support accessibility, we aim to:

  • Use clear and consistent navigation throughout our websites.
  • Maintain readable font sizes and appropriate colour contrast.
  • Structure content using logical headings and page layouts.
  • Ensure websites are responsive and usable across desktop, tablet and mobile devices.
  • Provide descriptive alternative text for relevant images.
  • Design forms and interactive elements to be as accessible as possible.
  • Support keyboard navigation where practical.
  • Review accessibility considerations when introducing new content and features.

Accessibility Standards

We are committed to improving accessibility in line with recognised best practice and guidance, including the Web Content Accessibility Guidelines (WCAG), which provide internationally recognised standards for making digital content more accessible.

While we strive to make all areas of our websites accessible, some content or third-party integrations may not yet fully meet all accessibility standards. We continue to review and improve accessibility wherever possible.

Accessibility and Assistive Technologies

We aim to ensure our websites are compatible with a range of assistive technologies and accessibility features commonly used by visitors.

Where possible, we seek to support users who rely on screen readers, keyboard navigation, browser accessibility settings and device accessibility tools. We also aim to ensure that content remains accessible across a variety of modern browsers and devices.

Our websites are designed to be responsive, helping visitors access information whether they are using a desktop computer, laptop, tablet or mobile device.

While we strive to provide an accessible experience for all users, some third-party content, plugins or external websites linked from our pages may not be fully accessible. We encourage users to contact us if they encounter any accessibility barriers so that we can investigate and consider alternative ways of providing the information or service required.

Ongoing Improvements

Accessibility is an ongoing process.

We regularly review website content, functionality and design to identify opportunities for improvement and to enhance the user experience for all visitors.

Feedback from users plays an important role in helping us identify areas where further improvements may be required.

Accessible Website Design

When developing and maintaining our websites, we consider accessibility throughout the design, content and user experience process.

We aim to provide content that is clear, easy to understand and accessible across a range of devices and technologies. This includes reviewing page layouts, navigation, forms and content structure to help visitors access information efficiently.

Accessibility is considered whenever new content, features or functionality are introduced to our websites. We recognise that accessibility standards continue to evolve and we remain committed to making ongoing improvements where practical and appropriate.

Reporting Accessibility Issues

If you experience difficulty accessing any part of our websites, encounter accessibility barriers or require information in an alternative format, please let us know.

When contacting us, please provide as much detail as possible about the issue so that we can investigate and respond appropriately.

Alternative Formats

If you require information from our websites in an alternative format, please contact us and we will do our best to accommodate your request where reasonably practicable.

Examples may include providing information in a larger font size, clarifying website content or assisting with access to information that may not be easily available through standard website functionality.

Contact Us

For accessibility enquiries, please contact:

Compliance Team

Email: compliance@fiduciagroup.co.uk

Telephone: 01636 614 060

Address:

The Fiducia Network Ltd
Unit 6 Aura Business Centre
Manners Road
Newark
NG24 1BS

Related Policies

For further information, please view:

Questions About Accessibility?

If you experience any accessibility issues or require assistance accessing information on our websites, please contact our Compliance Team.

Call us

01636 614 060

Email our team

compliance@fiduciagroup.co.uk

Opening Hours

Mon-Fri, 8am-5pm

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